Job Description

Communication | Knowledge | Integrity | Excellence

Student Service Officer
As a leading educational provider in its field, Pollard English delivers quality training programs to both overseas and local students. Pollard English is now recruiting a motivated individual to join our dynamic team to fulfill the position of a Student Service Officer at our Melbourne campus. This is a fast-paced role focusing on quality student service and related duties:

Duties & responsibilities

1. Reception of clients including students and visitors;

2. Referrals of enquiries to various departments or personnel;

3. Collection of daily students' attendance records from trainers including the collection of medical certificates, leave applications forms;

4. Updating of students records and file management;

5. Making appropriate referrals to other sections for further services including the issues concerning the attendance and academic progress of particular student;

6. Assisting in organizing entry examinations ;

7. Assisting in marketing activities and special events if required;

8. Other administrative duties as allocated by the Course Coordinator or his representative if required;

To be successful in this position, candidate will possess:

1. Bachelor of Commerce in accounting major or above;

2. Fluent in four English language skills, understanding of another world language (e.g., Mandarin) will be viewed as a bonus, but not a must;

3. Competent or advanced knowledge of Microsoft Office (Word, Excel & Outlook);

4. Ability to meet challenging deadlines with great attention to details;

5. Possessing qualities such as, being responsible, reliable and committed to student service and related tasks;

6. At least 1.5 to 2-year working experience in student services;

7. Possessing working experience in accounting background;

We offer competitive salary plus bonus to the right candidate.

To apply for this position please forward a covering letter and resume to info@pollardenglish.edu.au. Only short-listed candidates will be contacted.

Level 5 / 841 George Street, Sydney NSW 2000 - Near Central Railway Station
Level 4, 344 Queen St, Brisbane, QLD 4000 - Near Central Railway Station

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